Shipping policy

# Shipping Policy

## Processing Time

All orders are processed within **1–3 business days** after the order is placed. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.

## Shipping Time

Estimated delivery times depend on your location:

* **United States:** 7-10 business days
* **Canada, UK, Europe:** 7–15 business days
* **Australia & New Zealand:** 8–15 business days
* **Rest of the world:** 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

## Shipping Costs

Shipping costs are calculated at checkout depending on your location and selected shipping method.

Occasionally we offer **free shipping promotions**, which will be indicated on the website.

## Order Tracking

Once your order has shipped, you will receive an **email with a tracking number** so you can monitor the delivery status of your package.

Please allow **1–3 days** for the tracking information to update.

## Customs, Duties and Taxes

Our store is not responsible for any **customs fees, duties, or taxes** applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

## Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our support team and we will assist you in resolving the issue.

## Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to incorrectly provided addresses.

## Contact Us

If you have any questions about shipping, please contact our support team.

Email: massagebody2001@gmail.com